|IRELAND & NORTHERN IRELAND: An Post Standard Post|
Please note that there is no tracking number with this service
* free for orders over €100
|IRELAND & NORTHERN IRELAND: An Post Registered||€7.99||48-72h|
|IRELAND & NORTHERN IRELAND: DPD Ireland||€8.99||48-72h|
|UNITED KINGDOM: GLS UK||€11.99||up to 5-7 working days|
|EUROPEAN UNION: GLS EU||€19.99||up to 7-10 working days|
We guarantee total customer satisfaction.
If you are not completely satisfied with your online purchase, you may return unused merchandise in its original box provided you meet the rules described hereafter. You have the right to retract the sale agreement at any time up to 14 calendar days from the delivery date. Your right of retraction does not exist for personalized items.
All items must be returned unused, with authentic labels, use instructions, guarantee leaflet and other hangtags and wrappings, and in original packaging. You are responsible for returning the products to us as soon as possible and at your own cost. If goods returned under your right of retraction are not in a re-sellable condition, we will not accept your return.
To exercise your right of retraction, please give us written notice by e-mail and follow the return procedure set out below:
STEP 1. Pack the item to be returned (only unused items, with authentic labels, use instructions, guarantee leaflets and other hangtags and wrappings) in a secure carton to prevent damage while in transit.
STEP 2. Please enclose a note with the following information:
Your contact telephone number
Item number and/or description of item being returned
Reason for the return (if applicable)
STEP 3. Ship your carton insured and prepaid by courier to the below address:
6 McElwain Mews,
Newbridge, Co. Kildare
STEP 4. Provided you have respected all return requirements, we will refund you within 14 days. In the event you have not respected all return requirements, we will advise you by e-mail why we cannot approve your return.
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